Agile

The Challenge: Prose and Manual Processes Business rules are the invisible framework of your company. They determine how decisions are made, what criteria must be met, and how workflows are structured. However, today these rules are often documented in policies, guidelines, and best practices in pure “prose.” The problem? - When handling customer inquiries, orders, or complaints, employees must sift through documentation to find the relevant rules. - This is not only time-consuming but also prone to errors. ...

Imagine you have a reliable compass that guides you from the roots of Lean in manufacturing all the way to modern approaches in IT and services. That’s exactly what we’ll explore here: how Lean began at Toyota, how it evolved into Agile and DevOps – and what practical steps you can take yourself. The Starting Point Lean in Manufacturing Your compass’s “North” lies in Japan in the 1950s, when Toyota began developing a new production system. This Toyota Production System (TPS) was built on: ...